Terms of Service

These Terms govern access to and use of the Siarix Cognitive Control Plane, related websites, hosted services, enterprise pilots, self-service workspaces, APIs, documentation, and support services (collectively, the “Services”). By creating an account, submitting an enterprise pilot application, purchasing a plan, or using the Services, you agree to these Terms.

1. Eligibility and authority

You must be legally able to enter into these Terms. If you use the Services for an organization, you represent that you are authorized to bind that organization and that its users will comply with these Terms.

2. Accounts and access

You are responsible for safeguarding account credentials, API keys, provider credentials, machine tokens, and other access mechanisms. You must promptly revoke or rotate compromised credentials and notify Siarix of suspected unauthorized access.

3. BYOK and third-party providers

Siarix may allow you to connect third-party model, cloud, database, payment, or infrastructure providers using your own credentials. Those providers remain governed by their own terms, pricing, security practices, availability, and acceptable-use rules. You are responsible for ensuring you have authority to connect and use those accounts.

4. Customer data and organizational state

You retain rights to data you submit to the Services, subject to the rights needed for Siarix to host, process, secure, transmit, back up, and operate the Services. You are responsible for the lawfulness, accuracy, and permissions associated with data, prompts, evidence, policies, credentials, and content you submit.

5. Cognitive state, outputs, and automated actions

Siarix is designed to preserve and govern organizational state, evidence, policies, memory, model resources, and execution history. AI-generated outputs may be incomplete, inaccurate, or unsuitable for a particular purpose. You are responsible for configuring appropriate human review, approval boundaries, reversibility, access controls, and domain-specific safeguards before relying on outputs or enabling consequential actions.

6. Prohibited use

You may not use the Services to violate law, infringe rights, gain unauthorized access to systems or data, distribute malware, evade security controls, facilitate abuse, or engage in conduct prohibited by the Siarix Acceptable Use Policy.

7. Fees and billing

Self-service subscriptions are billed according to the price and interval shown at checkout. Enterprise pilots and negotiated services are governed by the applicable order form, statement of work, or invoice. Taxes, if applicable, are your responsibility unless stated otherwise. Except where required by law or expressly stated in a signed agreement, fees are non-refundable once the applicable service period or professional work has begun.

8. Pilot applications and approval

Submitting an enterprise pilot application authorizes Siarix to contact you about qualification, technical fit, scope, security requirements, and commercial terms. Siarix may accept or decline an application in its discretion. No pilot is active until the commercial agreement is accepted and required payment is confirmed.

9. Security and responsible configuration

Siarix provides controls intended to support governance, credential protection, authorization, auditability, and execution policy. No system is immune from failure or attack. You are responsible for configuring least privilege, validating provider permissions, reviewing sensitive workflows, maintaining backups where appropriate, and complying with your own security and regulatory obligations.

10. Intellectual property

Siarix and its licensors retain all rights in the Services, software, interfaces, documentation, trademarks, and underlying technology. These Terms do not transfer ownership of Siarix intellectual property to you. You may not reverse engineer, resell, copy, or create derivative commercial services from protected Siarix software except where applicable law expressly permits it or Siarix agrees in writing.

11. Confidentiality

Each party must use reasonable care to protect confidential information received from the other and may use it only for the relationship contemplated by these Terms, except where disclosure is required by law or the information is independently known, lawfully received, or public through no breach.

12. Suspension and termination

Siarix may suspend access to protect the Services, users, third parties, or infrastructure; to address security threats, nonpayment, unlawful use, or material policy violations; or as required by law. You may stop using the Services at any time, subject to outstanding contractual and payment obligations.

13. Service changes

Siarix may improve, modify, replace, or discontinue features as the platform evolves. Material changes to these Terms will be posted with an updated effective date. Continued use after an effective update constitutes acceptance to the extent permitted by law.

14. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” Siarix disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and error-free output. Nothing in these Terms limits rights that cannot lawfully be waived.

15. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, goodwill, or data, arising from these Terms or the Services. Any negotiated enterprise agreement may provide different liability terms and will control where it conflicts with these Terms.

16. Contact and legal notices

Use the contact channel published on the Siarix Contact page for support, privacy, security, or legal requests. Enterprise pilot-specific notices may also be sent through the contact information supplied in the pilot application or applicable agreement.